What if I need to get in touch with my camper’s Leadership Team member or counselor during the camp day?
Leadership Team members handle all the parent communication. The best time to talk to us over the phone is before camp between 8:00am and 9:15am and after camp between 3:30am and 5:00pm. Parents may call the camp office anytime during the camp day to leave a message. Leadership Team members are actively out in the program and will periodically check messages during the day and respond in a timely fashion. If it is an urgent matter, an office staff member will radio a Leadership Team member for immediate assistance. Leadership Team members work directly with counselors throughout the day to communicate about each camper’s need.
How will I know how my camper is doing throughout the summer?
Leadership Team members call home frequently throughout the summer to partner with parents in meeting their camper’s needs. During these calls, Leadership Team members will share information with parents about their camper’s experience and talk about how their camper is enjoying Banner.